batbat Terms and Conditions

These Terms and Conditions ("Terms") serve as a legal agreement between the batbat platform and the user. "batbat", "we" or "platform" refers to the online gaming site operating under the domain batbatvip.cam and all its related services. "User" or "member" refers to anyone who accesses this site, creates an account, or uses any service.

By accessing the site or registering an account, you confirm that you have read, understood, and agreed to comply with these Terms in full. If you do not agree with any term, please refrain from using the site.

batbat reserves the right to change these Terms at any time. Members will be notified of significant changes. Continued use of the site after any change will be considered acceptance of the revised Terms.

To open an account and use any gaming or betting service on batbat, the following conditions must be met:

2.1 Age Requirement

In accordance with applicable rules in Bangladesh, this platform is only for individuals aged 21 or above. Providing a false age at registration is strictly prohibited and will result in immediate account closure.

2.2 Geographic Restrictions

If online gaming is legally prohibited in a particular region or country, using batbat from that location is entirely at the member's own risk. The user confirms that using this type of service is legally permitted in their location.

2.3 One Account Per Person

Only one account is permitted per individual, household address, device, or IP address. Creating multiple accounts will result in all of them being cancelled, and deposited funds may not be returned.

When opening an account on batbat, you must provide accurate and complete information. All details requested — including name, date of birth, email, and mobile number — must be genuine and up to date.

3.1 Identity Verification (KYC)

To ensure secure and fair service, batbat may request identity verification documents when needed. These may include a National ID (NID), passport, or any government-issued photo ID. Withdrawals may be held until verification is complete.

3.2 Account Security

It is your responsibility to keep your username and password confidential. Sharing your account with a third party is prohibited. If you suspect unauthorised access, contact batbat support immediately.

3.3 Updating Your Information

If your personal details change (such as mobile number or email), you must update your account immediately. batbat is not responsible for any disruption to services caused by incorrect or outdated information.

batbat currently supports transactions via bKash, Nagad, Rocket, and Upay. Both deposits and withdrawals can be made through all four methods.

4.1 Minimum Limits

• Minimum deposit: ৳200 (applicable for each method)
• Minimum withdrawal: ৳800
• Withdrawal processing time: typically within 10 to 45 minutes

4.2 Deposit Conditions

The mobile banking account used for deposits must be registered in the member's own name. Funds sent from a third party's account are not accepted and such transactions may be cancelled.

4.3 Withdrawal Conditions

Withdrawals will only be sent to the mobile number registered on the account. If an active bonus wagering requirement is in progress, withdrawals may be held until it is completed. Withdrawals may also be delayed if identity verification has not been completed.

batbat offers various types of bonuses. Each bonus has its own wagering conditions, which must be read before claiming the bonus.

5.1 Welcome Bonus

New members receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 25 times the bonus amount. That means if you deposit ৳1,000, you will receive a ৳1,200 bonus, and you must wager a total of ৳30,000 (৳1,200 × 25) before withdrawing.

5.2 General Bonus Terms

• A bonus may only be used in games where it is stated as applicable.
• Winnings from a bonus cannot be withdrawn until the wagering requirement has been completed.
• An active bonus is valid for a specific period — any unused bonus will be cancelled once it expires.
• Another bonus cannot be claimed while one is already active.
• batbat reserves the right to change, suspend, or cancel any promotional offer at any time.
• If bonus abuse is found, the relevant account may be closed.

All members on the batbat platform are expected to play fairly and honestly. The following behaviour is strictly prohibited:

• Placing bets or playing games using any software, bot, or automated method.
• Accessing another member's account or engaging in fraudulent collusion with others.
• Exploiting system errors or technical faults. Any winnings obtained in such cases will be considered void.
• Using the platform for money laundering or any illegal financial activity.

We believe gaming is a form of entertainment, not a source of income. Following the responsible gaming guidelines is the duty of every member. If you feel gaming is having a negative impact on your life, contact our support team or set limits on your own account.

6.1 Self-Exclusion and Limit Setting

batbat provides members with the option to set deposit limits, betting limits, or suspend their account for a set period. Contact support for more details about these tools.

All content published on the batbat website — logos, designs, text, graphics, software, and other elements — is owned by batbat or its partners and is protected under international intellectual property law.

Members may use the site only for personal, non-commercial purposes. Copying, modifying, distributing, or using any content for commercial purposes without written permission from batbat is strictly prohibited.

The intellectual property of game providers (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe) is entirely owned by the respective companies. batbat only serves their games under agreement with these providers.

batbat's detailed policies on the collection, storage, and use of members' personal information are documented separately. Full details on how member data is processed, where it is stored, and under what circumstances it may be shared with third parties can be found in our Privacy Policy.

8.1 Cookies and Tracking

batbat uses cookies to improve site functionality and personalise the user experience. By using the site, you consent to the cookie policy.

8.2 Data Security

batbat uses SSL encryption and other security technologies to protect members' financial and personal information. However, due to the inherent limitations of the internet, no transmission can be claimed to be 100% secure.

batbat reserves the right to temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• Providing a false identity, false age, or forged documents.
• Creating or operating multiple accounts.
• Bonus abuse, collusion, or fraudulent activity.
• Evidence of being underage.
• Money laundering or suspicious financial activity.
• Violation of any provision of these Terms.

In the event of account closure, batbat will decide whether to return legitimate funds after completing the relevant investigation. batbat reserves the right to withhold amounts that are under investigation or in dispute.

9.1 Member-Requested Account Closure

A member who wishes to close their own account may notify the support team. Any remaining legitimate balance can be withdrawn before the account is closed.

batbat is provided on an "as is" basis. batbat accepts no liability in the following cases:

• Loss caused by internet disconnection or technical faults.
• Loss resulting from disruption to third-party services (game providers, payment processors).
• Loss resulting from the user's own negligence or deliberate unlawful conduct.
• Game outcomes — games are governed by specific algorithms and an RNG (Random Number Generator), and no particular outcome is guaranteed.

10.1 Gaming Risk

All forms of gaming and betting carry a risk of financial loss. batbat advises members to play with full awareness and within their own means. By using the site, you acknowledge that there is a possibility of losing money in gaming and that this decision is entirely your own.

If you have a complaint, contact our support team first. Assistance is available in Bengali and English via 24/7 live chat and email. Support email address: [email protected]

11.1 How to Submit a Complaint

• State your complaint clearly in writing — including the date, time, transaction ID, and a description of the issue.
• Attach any supporting documents or screenshots.
• batbat will review the complaint and provide a decision within a reasonable time.

11.2 Final Decision

Dispute resolutions are decided based on the information and logs available to batbat. In disputes regarding any game or betting outcome, the server log will be treated as the final record.

To learn more about batbat, read our About Us page — it gives a brief overview of the site's purpose and services.

batbat reserves the right to change, revise, or cancel these Terms at any time. In the case of significant changes, notice will be provided via registered email or on the site.

Continued use of the site after changes are published will be considered acceptance of the new Terms. If any part of the Terms is found to be invalid or unlawful, the remaining Terms will continue in full effect.

12.1 Applicable Law

These Terms are governed by applicable law and the jurisdiction of the relevant courts. In any dispute, the provisions of the applicable law will ultimately be followed.